FAQ

• What are your main product lines?

  The main product lines include imaging, diagnostic, operating room, life support, lab device, ob & gyn device, hemodialysis and dental care etc; Specific products as below: X-ray machine, ultrasound scanner, ECG, patient monitor, anesthesia & ventilator machine, hematology & chemistry analyzer, infant incubator & warmer, fatal monitor, OR light & table and dental chair etc.

• What is the time of your delivery?

  Since our products are produced according to each specific order, the delivery period will be varied from 1-3 weeks after confirm of the order. If it is small, sample or customized order, please do check with us whether we have ready goods in stock and exact delivery time to make the whole process faster.

• What is the payment term?

  T/T in advance, L/C, Western Union, PayPal, and other flexible payment terms.

• Which shipping way do you usually use?

  The most frequently used is Sea shipment: Shipping line like MAERSK, PIL, COSCO, SAFMARINE, MARUBA, APL, CMA, CSAV, K-LINE, MSC, NYK, etc.

  Air parcel: ET, EK, KQ, QR, SA, TK, CZ, CX, etc.

  Express: DHL, FedEx, EMS, TNT, UPS, etc. 

  Landing Service: We have our own logistics company that can do landing service, making your importation more easily, saving your time and money. Buyer's option will be our priority, but we will also give suggestions based on schedule and services.